University Information Systems Use Policy - Draft
©2002 Georgia State University
Policy | Standard | Procedure | Informative
Version: 1
Last Updated: 7/17/02
University Computing and Communications Services
Managing the access, use and protection of Georgia State's computer systems and resources.

Introduction
Purpose
Scope
Terms
Compliance
Reporting Security Violations
Appeals
Administrative Procedures
Standards

Link to Policy FAQs


1.0 Introduction

Georgia State University's Information Systems are critical resources and play an integral part in the fulfillment of the University's objectives of teaching, research, and extension of knowledge to the public. The Georgia State University Information Systems Use Policy provides guidelines for the access, use and protection of these resources.

2.0 Purpose

The purpose of this Policy is to ensure that the access, use and protection of the Information Systems promotes the University's objectives. In particular, this Policy will achieve the following principles:

  • to ensure that Users abide by state and federal laws, as well as the policies of the University and the University System of Georgia;
  • to ensure that all individuals accessing or using the Information Systems assume responsibility for protecting these resources from unauthorized access, modification, destruction or disclosure;
  • to ensure the integrity, reliability, and availability of the Information Systems; and
  • to ensure that individuals do not abuse the University's Information Systems and do respect the rights of members of the University community.

3.0 Scope

This Policy applies to students, and all University employees, including, but not limited to, faculty and staff. This policy also applies to all individuals, whether authorized or not, who use the University's Information Systems from any location. Use of the University's Information Systems, even when carried out on a privately owned computer that is not managed or maintained by the University, is governed by this Policy.

4.0 Terms

User refers to any person, whether authorized or not, who makes any use of any Information Systems from any location.

Information Systems includes, but is not limited to, computers, terminals, servers, printers, networks, data, modem banks, online and off-line storage media, access card systems, computer integrated telephony, other technology hardware, databases, data repositories, metadirectories, and related equipment.

5.0 Compliance

Violations of this Policy may result in the discipline of an individual in accordance with applicable University policies or state or federal law, including criminal prosecution. The University may temporarily suspend, block, or restrict access to Information Systems when it reasonably appears necessary to do so in order to protect the integrity, security, or functionality of Information Systems or to protect the University from liability.

6.0 Reporting Security Violations

Users shall report alleged violations of this Policy to the University's Information Security Officer who will investigate the alleged violation and, if appropriate, refer the matter to University disciplinary and/or law enforcement authorities. Alleged violations of this Policy will be pursued in accordance with the appropriate disciplinary procedures for faculty, staff and students, as outlined in the Faculty Handbook, Employee Handbook, the student Code of Conduct, and other applicable materials.

In addition, Users shall report security incidents, such as unauthorized use of their accounts, harassment and abuse, including abusive or offending e-mail communications or unauthorized access to their computer files and directories, in accordance with the departmental unit or college's reporting structure.

7.0 Appeals

Users found in violation of this Policy may appeal any imposed disciplinary action in accordance with the appeals provisions of the relevant disciplinary procedures.

8.0 Administrative Procedures

This Policy may be changed by the Information Technology Security Committee (ITSC), with such changes being approved by the Senate Information Systems and Technology Committee (ISAT), the Executive Committee of the University Senate and the University Senate.

9.0 Standards

Standards are the rules that govern the access, use and protection of the Information Systems. The following chart indexes the current Standards in practice at Georgia State University.

Number
Title
Description
9.1 University accounts offered to faculty, staff, students and affiliates.
9.2 Viewing information relevant to, contained by or descriptive of, University business.
9.3 Acceptable and agreed upon use of the University computing resources.
9.4 Circumstances under which the University has jurisdiction to access individual's accounts.
9.5 Circumstances under which the University may legitimately deactivate an individual's account.
9.6 Appropriate and agreed upon use of the University E-mail system.
9.7 Proper use of userids and passwords, and choosing effective passwords.
9.8 Security Maintaining the physical and informational security of the University computing environment and resources
9.9 Using University computing resources from an off-campus location.
9.10 Publishing on the University's web servers.
9.11 Accessing University computing resources using a wireless connection.

 


Standard 9.1: Authorized Access to Information Systems (Accounts)

Authorized Access to the University's Information Systems is the granting of authority to approach, enter, make use of, and exit the University's Information Systems. Access is accomplished via an account, which is a record kept by operating systems for each authorized User of the Information Systems for the purpose of identification, administration and security. Users are required to obtain proper authorization (accounts) prior to accessing the University's Information Systems.

Guidelines establishing eligibility to receive authorized access:

a) Every University employee, or student eligible to register may be granted access to University Information Systems.
b) Users shall not be granted access in excess of the level required to perform their job responsibilities.
c) Individuals providing services to the University may, with the appropriate authorization, be granted access to University Information Systems.
d) Users shall not misrepresent their identity or relationship to the University when accessing the Information Systems.
e) Users shall not access Information Systems that they are not authorized to access.

Procedures


Standard 9.2: Authorized Access to University Information/Data

Authorized Access to University Information/Data is a User's right, with the University's permission, to approach, enter, make use of, and exit the information or data stored on the University's Information Systems. Users are granted permission to access only that data on the University's Information Systems that they are authorized to access. Users are prohibited from accessing or attempting to access data on Information Systems that they are not authorized to access.

Guidelines regarding access to data on Information Systems:

a) Users must not defeat or attempt to defeat any Information System's security.
b) Users must not misrepresent their identity or relationship to the University when obtaining or using data on Information Systems.
c) Users, without appropriate authorization, shall not read, modify or delete data on the Information Systems.
d) Users shall not store confidential data on Information Systems without properly securing it.

Procedures


Standard 9.3: Appropriate Use

Appropriate Use of Information Systems is that which supports the University's objectives of teaching, research and extension of knowledge to the public.

Guidelines for the appropriate use of Information Systems:

a) Users shall not provide network or computer-based services using University Information Systems without prior written approval and registration.
b) Users shall not use Information Systems for non-University business.
c) Users shall not use Information Systems to engage in harmful activities. Such activities include, but are not limited to, Internet Protocol (IP) spoofing, creating and/or propagating viruses, port scanning, disrupting services, damaging files, or intentional destruction of or damage to equipment, software, or data.
d) Users shall not impede, interfere with, impair, or otherwise cause harm to other User's legitimate use of Information Systems.
e) Users shall not use Information Systems in such a way that violates local, state, or federal laws, including copyright laws.
f) Users shall be responsible for ascertaining that their use of Information Systems complies with all University policies.
g) Users shall not use Information Systems in such a way that violates the University's contractual obligations, including limitations defined in software and other licensing agreements.
h) Users shall not use the Information Systems to transmit communications that are fraudulent, defamatory, harassing, obscene, threatening, that unlawfully discriminate, or that are prohibited by law.
i) Users must comply with the regulations and policies of newsgroups, mailing lists, and other public forums through which they disseminate messages.
j) Users shall not perform security scanning, probing or monitoring services without appropriate permission.

Procedures


Standard 9.4: University Access to User's Information/Privacy

University Access to a User's Information Systems includes any access by the University to approach, enter, make use of, and exit the information stored on the University's Information Systems. To the extent permitted by law, the University seeks to preserve an individual's information or data from unsanctioned intrusion. Electronic and other technological methods must not be used to infringe upon a User's privacy.

Guidelines concerning access to Users' Information:

a) The University seeks to preserve individual privacy, and does not routinely monitor individual usage, however, the University may, in accordance with state and federal laws, access and monitor all Information Systems when:

    i) the User has voluntarily made them accessible to the public;
    ii) it reasonably appears necessary to do so to protect the integrity, security, or functionality of the University or to protect the University from liability;
    iii) when necessary for the normal operation and maintenance of the Information Systems, or to identify or diagnose systems or security vulnerabilities and problems;
    iv) there are reasonable grounds to believe that a violation of law or a significant breach of University policy may have occurred;
    v) an account appears to be engaged in unusual or unusually excessive activity, as indicated by the monitoring of general activity and usage patterns; or
    vi) it is required by federal, state, or local law or administrative rules.

Any such access, other than what is made accessible by the User, required by law, or necessary to respond to emergency situations must be authorized in advance by the Provost, Associate Provost for Information Systems and Technology, and the Office of Legal Affairs. Depending on the circumstances, the University will make a reasonable attempt to notify the User of any such action.

b) Users understand that by attaching personal computers to the University Information Systems, they consent to the University's monitoring of Information Systems for maintenance and security purposes.

Procedures


Standard 9.5: Denial of Service

Denial of Service refers to the legitimate deactivation of an individual's account. The University may deny a User access to Information Systems when necessary.

Guidelines concerning Denial of Service:

a) The University may temporarily suspend, block, or restrict a User from accessing Information Systems, whether or not the User is suspected of a violation of this policy, when such action is necessary to preserve the integrity, security, or functionality of Information Systems. The University will make a reasonable attempt to notify the User of any such action.
b) The University may limit the use of Information Systems when such use interferes with the efficient operation of the Information Systems.

Procedures


Standard 9.6: E-mail

9.6.1 Access
E-mail is an enabling application that facilitates the distribution of administrative and instructional information within the campus and to external Users. All students, faculty and staff must be accessible through an e-mail address.

Guidelines concerning the use of e-mail:

a) E-mail messages and attachments stored on University Information systems are subject to the Georgia Open Records Act.
b) Users must follow University guidelines and receive proper authorization before distributing information to the University community as a whole (mass mailings, or broadcast emails).
c) The University reserves the right to discard incoming mass mailings (spam), without notifying the sender or intended recipient.
d) Users are encouraged to use their best efforts to discard e-mail and related attachments within a reasonable time.

Procedures


Standard 9.7: Userids and Passwords (Authentication Methods)

A userid and password is one method (and the one most commonly recognized by the average user) of authentication. A userid is the name by which a person is known and addressed on the University's Information Systems. The password - used in conjunction with the userid - is a unique string of characters that a User types in as an identification code. Other recognized forms of authentication include, but are not limited to, smart cards, swipe cards, one-time passwords, digital signatures, and/or digital keys and biometrics. Users must have a valid method of authentication before they will be authorized to access the Information Systems.

Guidelines regarding the use of userids and passwords:

a) Users must not use accounts or passwords that they have not been authorized to use, or have not been assigned to them.
b) Users shall not give passwords to unauthorized Users.
c) Users shall not share userids or passwords.
d) Users must effectively control the creation, use and maintenance of passwords in order to prevent unauthorized access and the destruction, modification or deletion of sensitive data.
e) Users are responsible for securing their passwords from inadvertent disclosure.

f) Users are responsible for any activity carried out under their accounts
.

Procedures


Standard 9.8: Security

9.8.1 Physical Security
Physical Security refers to the protection from harm or loss of the pieces of equipment that constitute an Information Systems environment or personal workstation. Information Systems must be safeguarded in a way that minimizes the risk of abuse, theft, and destruction.

Guidelines regarding physical security:

a) Users must implement appropriate protection measures including physical barriers, environmental detection and protection, insurance, and/or other risk management techniques.
b) Users must not leave mobile computer systems unattended for extended periods of time, and shall utilize locking devices responsibly.
c) Users shall protect Information Systems by utilizing protective measures such as locked screens and password-protected screensavers.

9.8.2 Securing University Systems
Securing University Systems refers to the protection of a computer system and its data from harm or loss, particularly the prevention of access by unauthorized individuals. Users are responsible for properly securing their Information Systems.

Guidelines for securing University systems:

a) Users shall not knowingly defeat or attempt to defeat the security of Information Systems.
b) Users must take reasonable precautions in ensuring they do not disseminate viruses and malicious programs to other Users.
c) Users must install and maintain anti-virus software including updating systems with vendor patches and security fixes.
d) Users must utilize firewalls when appropriate.
e) Users must configure University mail servers to prevent them from being used as third party mail relays.
f) Users are responsible for maintaining the security of their own Information Systems.
g) Users who are permitted to provide network, or computer-based services, are required to take reasonable precautions to ensure that Information Systems being used for this purpose are not compromised or used by unauthorized Users.

Procedures


Standard 9.9: Remote Access

    Remote Access refers to the means of approaching, entering, making use of, and exiting the University's Information Systems from a location not in the immediate vicinity of the actual System. Users shall be permitted to remotely connect to the University's Information Systems for the purpose of conducting University-related business only through secure, authenticated and centrally approved access methods.

    Guidelines concerning remote access:

    a) Users must use a valid userid and password that has been activated specifically for remote access.
    b) Users must acquire appropriate authorization before remotely accessing certain confidential information.

    Procedures


    Standard 9.10: Web Pages

    A Web Page is a document on the World Wide Web. It resides in a particular directory on a particular machine, and is thus identifiable by a Universal Resource Locator (URL). Any recognized unit or organization of the University, as well as students, faculty and staff, may publish on the University's web servers, provided they follow the established application and development procedures.

    Guidelines for web pages:

    a) Users wishing to create a web page must obtain the appropriate authorization and follow the guidelines for creating web pages.
    b) Users shall not use Web pages for profit or commercial purposes, unless expressly authorized.
    c) Users are responsible for the content of the web pages they publish and are expected to abide by this Policy and the highest standards of quality and responsibility.
    d) Incidental personal information posted on web pages is deemed acceptable as long as it does not interfere with the function of the Information Systems, cause disruption of normal services, incur significant cost to the University or result in excessive use of University resources.

    Procedures


    Standard 9.11: Wireless Access

    Wireless Access is the means to approach, enter, make use of, and exit Information Systems without the use of interconnecting wires or cables. Public (common areas) and private (restricted areas) wireless access will be provided at the University.

    Guidelines regarding wireless access:

    a) All wireless systems, whether public or private, must be registered with the University.
    b) The University shall retain information on frequency assignment, physical location, zone key and responsible department contact for wireless Users.
    c) Wireless systems at the University shall not be engineered or configured to support continuous coverage of roaming Users across the campus.
    d) Wireless hubs that interfere with properly registered production hubs will be disconnected until the device can be setup in a non-interfering configuration.

    Procedures


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